Agreement to Terms

By using our website https://thefrozenriverbook.com or buying our ebook, you agree to these terms. If you don’t agree with these terms, please don’t use our website or buy our products.

About Our Service

We sell digital ebooks through our website. Our main product is “The Frozen River book” ebook. We provide digital downloads and customer support.

Our Contact Information:

What You Can Do

When you buy our ebook, you get the right to:

  • Download the ebook file
  • Read the ebook on your personal devices
  • Make backup copies for personal use
  • Transfer the ebook to your other devices

What You Cannot Do

You cannot:

  • Share the ebook file with others
  • Sell or give away copies of the ebook
  • Upload the ebook to file-sharing websites
  • Remove copyright notices from the ebook
  • Use the ebook for commercial purposes
  • Copy large portions of text for republishing

Copyright and Ownership

The Frozen River ebook is protected by copyright law. We own all rights to the content, design, and text. You are buying a license to read the ebook, not ownership of the content.

User Accounts

If you create an account on our website:

  • You must provide accurate information
  • You must keep your login information secure
  • You are responsible for all activity on your account
  • You must tell us if someone uses your account without permission

Purchases and Payments

Prices

  • All prices are shown in the currency displayed
  • Prices may change without notice
  • The price you pay is the price shown at checkout

Payment

  • Payment is required before download
  • We accept major credit cards and PayPal
  • All sales are processed securely

Downloads

  • Download links are sent to your email
  • Download links expire after 30 days
  • Contact us if you need a new download link

Refunds and Returns

Our refund policy is explained in our separate Refund and Returns Policy. Key points:

  • 14-day refund window
  • Refunds available for technical problems
  • No refunds after successful download (except technical issues)

Website Use

Acceptable Use

You agree to:

  • Use our website legally
  • Not attempt to hack or damage our website
  • Not upload viruses or malicious code
  • Respect other users and our staff

Prohibited Activities

You cannot:

  • Use our website to break any laws
  • Harass other users or our staff
  • Attempt to access restricted areas
  • Interfere with website operations

Content and Reviews

If you post reviews or comments:

  • You own the content you post
  • You give us permission to display your content
  • Your content must be honest and legal
  • We can remove content that violates our rules

Privacy

Your privacy is important to us. Please read our Privacy Policy to understand how we collect and use your information.

Disclaimers

Website Availability

  • Our website may have downtime for maintenance
  • We work to keep the website running but cannot guarantee 100% uptime
  • We are not responsible for internet connection problems

Content Accuracy

  • We try to keep all information accurate
  • Prices and availability may change
  • We are not responsible for typographical errors

Limitation of Liability

We are not responsible for:

  • Lost profits or indirect damages
  • Problems with your devices or internet connection
  • Technical issues beyond our control
  • Damages over the amount you paid for our ebook

Maximum liability is limited to the price you paid for our products.

Dispute Resolution

First Step

If you have a problem, please contact us first at [email protected]. We want to solve issues quickly and fairly.

Legal Disputes

  • French law governs these terms
  • Disputes will be handled in Nancy, France courts
  • We prefer to solve problems through discussion, not lawsuits

Age Requirements

You must be at least 18 years old to:

  • Buy our ebooks
  • Create an account
  • Use our website for purchases

If you are under 18, ask a parent or guardian to help you.

Changes to Terms

We may update these terms from time to time. Changes will be posted on our website with a new “Last Updated” date. Important changes will be emailed to customers.

Continued use of our website means you accept the new terms.

International Use

Our website can be accessed worldwide, but:

  • We operate under French law
  • Not all payment methods work in all countries
  • Some countries may have restrictions on digital downloads

Technical Requirements

To use our ebooks, you need:

  • A device that can read PDF, EPUB, or MOBI files
  • Internet connection for download
  • Email access to receive download links

Termination

We may stop providing service to users who:

  • Violate these terms
  • Share our ebooks illegally
  • Attempt to harm our website
  • Engage in fraudulent activity

Contact Information

For questions about these terms:

Email: [email protected]
Address: 20 boulevard Jean Jaurès, 54000 Nancy, France
Website: https://thefrozenriverbook.com

Entire Agreement

These Terms of Service, along with our Privacy Policy and Refund Policy, make up the complete agreement between you and The Frozen River Book.

Severability

If any part of these terms is found to be unenforceable, the rest of the terms will still apply.

Thank you for choosing The Frozen River Book. We appreciate your business and want you to have a great experience with our ebook.